Something not working?
Tell us what happened, which device you use, and how to reproduce the issue.
Report a problemA LITTLE HELP GOES A LONG WAYLet’s figure
Let’s figure
it out.
Questions, a stumbling block, or an idea to share? The Sagastein team is a message away.
contact@joblifyconnect.devYour account & information
Ask about account access, privacy, corrections, or deleting your account and data.
Contact account supportWaiting for the mobile app?
Sagastein for iOS and Android is preparing for release. Get in touch about availability.
Ask about the mobile releaseHELP US HELP YOU
A few useful details.
Send your app version, device and operating system, the steps you took, and what happened. A screenshot can help; remove private information first.
For account or deletion requests, write from your account email address. We may need to verify ownership. Never share passwords or verification codes.
Before you write
- Check your internet connection and restart the app.
- Install the latest available version.
- For an exam or grade question, contact your teacher first.
- For subscription billing or refunds, use the store where you subscribed. An account deletion request does not cancel a subscription.
Common questions.
What can I turn into a course?
Start with a topic, paste your notes, take a photo, upload a document, or record a voice note. Sagastein uses AI to build lessons and practice around your material. Always check generated content for accuracy.
When can I get the mobile app?
The iOS and Android app is preparing for release and is not yet available in the app stores. It brings together course creation, lessons, AI tutoring, games, quizzes, and lesson podcasts. The web app includes courses, quizzes, a learning library, classrooms and exams. Contact us about the mobile release.
Can I use my mobile account on the web?
Yes. Sign in with the same account. Your classroom access depends on your account permissions; teachers and administrators have additional tools.
Does Sagastein have paid features?
Some mobile features and usage allowances depend on your subscription. Check the in-app plan screen for current features, prices, and any trial terms before purchasing. Manage purchases through the app store used to subscribe.
How do I get help or request deletion?
Email contact@joblifyconnect.dev using your account email address. For a technical issue, include your app version, device, and the steps that led to the problem. Never send your password or a verification code.